Last Updated: 16-09-2023

Introduction

Welcome to VRSION PRO SRL ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our AI chatbot SaaS platform ("Platform"). By using our Platform, you agree to the terms described in this Privacy Policy.

Information We Collect

1. Personal Information

We may collect the following types of personal information from users:

• Contact Information: This includes your name, email address, and any other contact details you provide to us.

• Login Credentials: When you create an account, we collect your username and password.

• Usage Information: We may collect information about how you interact with our Platform, such as your chatbot interactions and usage patterns.

2. Automatically Collected Information

We may automatically collect certain information about your device and usage of the Platform. This information includes:

• Device Information: We collect information about the type of device you use to access the Platform, such as the device's unique identifier, operating system, and browser type.

• Log Data: Our servers automatically record information when you use the Platform, including your IP address, the pages you visit, and other system activity.

• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your use of the Platform. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing the Platform: To provide you with access to our chatbot SaaS platform and its features.

• Improving our Services: To analyze usage patterns and user preferences, which helps us enhance and optimize our Platform.

• Communication: To respond to your inquiries, send transactional emails, and provide you with important updates about our services.

• Legal Compliance: To comply with legal obligations, including GDPR requirements.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate, maintain, and improve our Platform.

• Legal Compliance: We may disclose your information to comply with legal obligations or respond to law enforcement requests.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

Your Rights

You have certain rights regarding your personal data under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights or if you have any questions about our data practices, please contact us at gdpr@vrsion.pro.

Data Security

We take the security of your data seriously and employ reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or through other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at gdpr@vrsion.pro.